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Terms and Conditions

General Terms and Conditions
21RUN / www.21run.com

1. Scope of Application

These General Terms and Conditions apply for all deliveries by 21run GmbH (in the following: 21RUN) made on the basis of orders from its online shop at www.21run.com. Deviating terms of the customer will not be acknowledged by 21RUN, unless 21RUN had expressly approved their applicability in writing.

2. Service
Via the online shop you can order online articles of clothing as well as sporting goods for private use in common quantities. An order for commercial purposes is excluded.

3. Contractual Languages
Contractual languages are German, English, Spanish and French.

4. Conclusion of Contract / Order Procedure
By displaying the products in our online shop we give a binding offer for the conclusion of a contract for these goods. The contract comes about by your acceptance of the offer by clicking the button "Buy Now" during the last step of the order procedure. Prior to the completion of the order procedure you will be shown a summary of the order containing the details of your order. Here, you can review and correct your details.
Immediately after your order was sent, you will receive a confirmation via e-mail that your order was received (order confirmation). Your contracting partner is
21run GmbH
Vorpommernstr. 2
D-68775 Ketsch
represented by the managing directors: Henner Schwarz, Philipp Kofler, entered into the trade register of the Local Court of Mannheim under HRB 709748.
After placing your order, you may view your order data at any time via "My Account".

5. Right of Cancellation
Consumers (every natural person who concludes a legal transaction for purposes which in the main can neither be attributed to such person’s commercial nor independent professional activity, Sec. 13 German Civil Code) have a statutory right of cancellation. You can find more detailed information on this in the CANCELLATION POLICY.

6. Reservation of Obtaining Supplies Oneself
Should an article ordered by you not be available because we are not being supplied by our supplier in spite of its contractual obligation without any fault on our side, we are entitled to rescind the contract. In this event we will inform you without delay that the goods ordered are not available any longer and will refund any payments possibly already made by you.

7. Delivery / Transport
The delivery will be made to the delivery address given by you.
If possible you will receive your order in one single shipment. Should a separate shipment be required for technical or logistical reasons - for example because your order contains goods that have to be packaged separately or have to be transported by different means -, this will in principle not result in any additional costs for you. However, please note that in case of cash on delivery the delivery charge of EUR 2 is due for each partial delivery.
In case of payment in advance, the delivery times stated are computed from the time the money is credited to our account.
If the article ordered by you should currently not be held in stock by us, we guarantee to deliver the article within seven working days (subject to the ability of our suppliers to supply the goods, cf. number 6.)

8. Prices and Shipping Costs
The prices stated at the point of time of the order are applicable. These prices are prices in Euro inclusive of the respective valid rate of statutory value-added tax.
All prices stated are exclusive of shipping costs, if applicable. Whether and if applicable which shipping costs are due for your order can be seen from our shipping terms.
For each delivery we will invoice a flat-rate amount of EUR 1.99 for packaging and insurance.

9. Payment
You can pay using the choice of payment options stated in our offer. If you select prepayment, immediately after your order we will send you not only an order confirmation but another e-mail containing payment information, including our bank details. In this case, we will only send your goods after payment has been received. The amount invoiced is to be transferred to our bank account within 10 days after receipt of the e-mail "payment information". In case of a foreign bank transfer you have to bear any charges of your bank that might accrue. Additional information on this topic can be found under payment options.

10. Retention of Title
The goods remain our property until the purchase price has been paid in full.

11. Warranty
In case of defects of the goods delivered, the statutory rights are applicable.

12. Data Protection
Your order and the order data provided by you will be stored by us. All data recorded by us will exclusively be used and processed within the framework of the applicable data protection laws according to our data protection policy.

13. Applicable Law
The laws of the Federal Republic of Germany under exclusion of the UN Sales Convention are applicable but for any mandatory international consumer protection laws.

14. Alternative dispute resolution in accordance with Art. 14 paragraph 1 ODR regulation and Section 36 Alternative Dispute Resolution Act (VSBG)
The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. We are not obligated to participate in dispute settlement procedure before a consumer arbitration board. We do not participate in dispute settlement procedure.

15. Miscellaneous
Should individual provisions of these Terms and Conditions be or become ineffective, the effectiveness of the remaining provisions shall not be affected by this.

As of: 23.05.2018

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