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Shipping

Rapid delivery

If you pay by credit card, PayPal, CHAPs or cash on delivery and your products are in stock and you order before 4 pm, your order will usually be delivered within one or two working days, or otherwise as quickly as possible. If you pay in advance by bank transfer, your order will normally be delivered within two working days of your payment reaching our account. After placing an order, you are informed immediately whether the item is available or whether our procurement guarantee applies. All sizes displayed can be delivered within three two days, or seven working days at the most. Delivery within Germany will usually take 1 to 3 working days. Deliveries to the UK, France, Belgium, and other European countries may take between 3 and 10 working days. Let yourself be informed about missing sizes via email.

Sourcing guarantee

If your item is not currently in stock, we promise to deliver it within seven working days (subject to supplier’s availability!).

Delivery charges

Germany

Shipments within Germany are handled by DHL. We can also deliver to a packing station. If an order is made by credit card a delivery to a packing station is not possible. The charge for cash payment on delivery is €4.30 plus a €2 fee applied by DHL. The manufacture and disposal of packaging harms the environment so we ship goods in their original boxes.

Country Insurance & packaging Delivery costs till € 50 Delivery cost over € 50 Delievery cost over € 150
Germany € 1.99 for free for free for free

International 

Country Insurance & packaging Delivery costs till € 50 Delivery cost over € 50 Delivery cost over € 150
Austria - Hermes € 1.99 € 3,99 for free for free
Belgium - DHL € 1.99 € 4,99 € 3,99 for free
Bulgaria - DHL € 1.99 € 7.99 € 7.99 for free
Croatia - DHL € 1.99 € 8,99 € 7,99 for free
Czech Republic - UPS € 1.99 € 4,99 € 3,99 for free
Denmark*** - UPS € 1.99 € 4,99 € 3,99 for free
Estonia - DHL € 1.99 € 6,99 € 6,49 for free
Finland - DHL € 1.99 € 6,99 € 5,99 for free
France* - La Poste € 1.99 € 3,00 for free for free
Greece - DHL € 1.99 € 7.99 € 7.99 for free
Hungary - DHL € 1.99 € 6,99 € 5,99 for free
Ireland - DHL € 1.99 € 6,99 € 6,49 for free
Italy - Hermes € 1.99 € 5,99 € 4,99 for free
Latvia - DHL € 1.99 € 6,99 € 6,49 for free
Liechtenstein - DHL € 1.99 € 15.99 € 14,99 for free
Lithuania - DHL € 1.99 € 5,99 € 5,99 for free
Luxembourg - DHL € 1.99 € 5.99 € 4,99 for free
Malta - DHL € 1.99 € 7.99 € 7.99 for free
Monaco - La Poste € 1.99 € 5,99 € 4,99 for free
Netherlands - DHL € 1.99 € 4,99 € 3,99 for free
Poland - DHL € 1.99 € 5.99 € 4,99 for free
Portugal - DHL € 1.99 € 6,99 € 6,49 for free
Romania - DHL € 1.99 € 7.99 € 6,99 for free
Sweden - DHL € 1.99 € 6.99 € 5,99 for free
Switzerland - DHL € 1.99 € 13.99 € 13.99 for free
Slovakia - DHL € 1.99 € 6,99 € 6,49 for free
Slovenia - DHL € 1.99 € 6,99 € 5,99 for free
Spain** - DHL € 1.99 € 6,99 € 5,99 for free

*We do not ship to the French overseas departments and territories

**We do not ship to the Canary Islands, Ceuta and Melilla as well as the Balearic Islands

***We do not ship to Greenland and to the Faroe Islands

VAT

As a general rule, the VAT rate applicable in the country of dispatch applies to distance purchasing. If, however, the dispatch partner exceeds certain delivery thresholds, VAT will be charged at the rate applicable in the customer’s country (destination country principle). This applies when the customer is a private individual. 21sportsgroup GmbH has exceeded the delivery threshold in the countries listed below and therefore charges the VAT rate applicable in those countries. In the case of deliveries to other EU countries, the VAT rate currently applicable in Germany (19%) is charged.

Austria: 20% VAT

Belgium: 21% VAT

Denmark: 25% VAT

Finland: 24% VAT

France: 20% VAT

Greece: 24% VAT

Italy: 21% VAT

Luxembourg: 17% VAT

Netherlands: 21% VAT

Spain: 21% VAT

Sweden: 25% VAT

Switzerland: Generally, each consignment from abroad to Switzerland is subject to customs duty and VAT. Thus, you will have to pay the Swiss VAT on the goods value to the Swiss state. These charges should however not be confused with the postage costs. The parcel service we use for Switzerland takes care of the custom duty incurring for your consignment.

Dispatch partner

DHL is our dispatch partner within Germany. Deliveries can also be made to Packstations within Germany. For international deliveries, please confer to the above listing.

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