• Return and money back guarantee
  • Over 1 million satisfied customers
  • Secure payment
  • 4.7/5.00

Service

Authenticity guarantee

Inferior quality materials don’t provide the support and cushioning you need. If you settle for imitations instead of genuine branded footwear, you are risking your health. There are plenty of fake running shoes available on the Internet and from discount stores and flea markets. We’re different, because we use 100% reliable channels. We source our shoes straight from the manufacturers and supply them to you. That’s our guarantee of authenticity.

Easy, secure ordering

Browse the site for the product you want, then simply click to add it to your cart. Your order will be processed automatically and securely. Your payment details are encrypted before being transmitted. Advance payment is easy – you can pay by bank transfer or credit card. If you prefer you can also pay with a PayPal or cash on delivery (not available in all countries).

Fast delivery

If your products are in stock and you order before 4pm, your order will usually be delivered within five working days, or otherwise as quickly as possible. If you pay in advance by bank transfer, PayPal or credit card, your order will normally be delivered within five working days once payment reaches our account. As soon as you place your order, we will contact you to let you know whether your items are available immediately or will be ordered through our sourcing guarantee. Delivery within Germany will usually take 1 to 3 working days. Deliveries to the UK, France, Belgium, and other European countries may take between 3 and 10 working days.

We are closed on following public holidays: New Year’s Day, Epiphany, Good Friday, Easter Monday, Labour Day, Ascension Day, Whit Monday, Corpus Christi, German Unity Day (03.10), All Saints, Christmas Day, St. Stephen’s Day (26.12)

Sourcing guarantee

If your item is not currently in stock, we promise to deliver it within three to five working days (subject to supplier’s availability!). So you won’t have to wait longer than within six to nine working days (monday – friday) days for your order.

Refund or replace guarantee

If for any reason you are unhappy with your purchase, you can return unused items with no traces of wear within 14 days of receipt, without stating a reason. To comply with this time limit, please return your items promptly. We will either give you your money back or you can select another item.

Fit guarantee

If, after trying on your shoes, you find that the fit or size is not right, you can return them with no traces of wear within 14 days of receipt. To comply with this time limit, please return your items promptly. We will either give you your money back or send you the correct size or a different model of your choice.

Money-back guarantee

If you have good reason to return an item, you may choose either to select a different product (in which case you must pay any extra cost if the replacement costs more) or to receive a refund for the purchase price.

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