Service
Authenticity guarantee
Inferior quality materials don’t provide the support and cushioning you need. If you settle for imitations instead of genuine branded footwear, you are risking your health. There are plenty of fake running shoes available on the Internet and from discount stores and flea markets. We’re different, because we use 100% reliable channels. We source our shoes straight from the manufacturers and supply them to you. That’s our guarantee of authenticity.
Easy, secure ordering
Browse the site for the product you want, then simply click to add it to your cart. Your order will be processed automatically and securely. Your payment details are encrypted before being transmitted. Advance payment is easy – you can pay by bank transfer, PayPal or credit card. If you prefer you can also pay cash on delivery.
Fast delivery
If your products are in stock and you order before 4pm, your order will usually be delivered within five working days, or otherwise as quickly as possible. If you pay in advance by bank transfer, PayPal or credit card, your order will normally be delivered within five working days once payment reaches our account. As soon as you place your order, we will contact you to let you know whether your items are available immediately or will be ordered through our sourcing guarantee.
Sourcing guarantee
If your item is not currently in stock, we promise to deliver it within three to five working days (subject to supplier’s availability!). So you won’t have to wait longer than seven working days for your order.
Refund or replace guarantee
If for any reason you are unhappy with your purchase, you can return unused items with no traces of wear within 14 days of receipt, without stating a reason. To comply with this time limit, please return your items promptly. We will either give you your money back or you can select another item.
Fit guarantee
If, after trying on your shoes, you find that the fit or size is not right, you can return them with no traces of wear within 14 days of receipt. To comply with this time limit, please return your items promptly. We will either give you your money back or send you the correct size or a different model of your choice.
Money-back guarantee
If you have good reason to return an item, you may choose either to select a different product (in which case you must pay any extra cost if the replacement costs more) or to receive a refund for the purchase price.
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